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Jennings Center for Zoological Medicine

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Blood Sample from Gao Gao

Gao Gao doing what he does best--eating!

Gao Gao doing what he does best–eating!

I was motivated to attempt my first blog post after seeing some comments and questions in the giant panda blog about “taking a blood sample” to ensure that our pandas our healthy. What a great opportunity to share with our panda fans the work we do in the clinical labs at the San Diego Zoo and San Diego Zoo Safari Park!

Our veterinarians determine when blood (or urine or feces) should be collected from animals, such as the giant pandas. Reasons could be for a health checkup or before anesthesia or to investigate a potential health issue. One of the analyses performed on the blood sample is called a CBC (or complete blood count). The sample collected from Gao Gao during his exam last month was sent to the Clinical Laboratory at the Zoo’s Jennings Center for Zoological Medicine to be analyzed.

This is a photo of one of Gao Gao’s healthy white blood cells, surrounded by normal red blood cells.

This is a photo of one of Gao Gao’s healthy white blood cells, surrounded by normal red blood cells.

The CBC includes a careful look at the white blood cells, red blood cells, platelets, and packed cell volume. White blood cells are the cells that protect us from disease and foreign materials. The number of white blood cells counted in the blood can help determine if the animal is fighting an infection. Red blood cells transport oxygen throughout the body, and a low number of red blood cells may reflect anemia. An adequate number of platelets ensure that the body’s clotting mechanism is normal. The packed cell volume (PCV or hematocrit) helps the veterinarians determine if the animal is dehydrated, fighting a disease, or is losing blood somewhere.

The laboratory technicians also put a drop of blood on a glass slide and smear it out to make a nice thumbprint shape. After we put the slide in a special stain, we are able to look at the cells under the microscope. We then report to the veterinarians what we see. Certain cell shapes and colors can indicate whether or not the animal is healthy. We can also see if there are enough platelets present and if there are any parasites in the blood. Data from these tests, among others, complete the CBC.

All of this information helps our veterinarians quickly assess the health of an individual animal. During Gao Gao’s last exam, his CBC was normal for adult giant pandas, and he was returned to his exhibit a happy panda!

Niki Zarcades is a clinical laboratory technician at the San Diego Zoo.

16

Clouded Leopards: Beautiful Boys Arrive

Clouded leopard cub Riki-san

I sat waiting in the dark, searching the various doors on the gigantic FedEx plane for signs that Nicki Boyd, behavior husbandry manager, was about to emerge. Nicki had safely landed in San Diego on this cargo-only flight from Tennessee, bringing very precious cargo from the Nashville Zoo’s clouded leopard breeding program. Suddenly, one of the security guards approached my vehicle, knocked on the window, and said, “Here they come.” Nicki and a FedEx employee carried a large airline crate across the tarmac. Inside were two beautiful clouded leopard brothers, only 14 weeks old. They were hand raised at the Nashville Zoo at Grassmere and were coming to the San Diego Zoo as ambassadors for our Backstage Pass program.

All new animals to our collection must undergo a period of quarantine, necessary to ensure that they not have any infectious disease. So, before the boys could join the gang at Backstage Pass, we had to keep them segregated while our veterinarians cleared them for a variety of infectious agents. Since the boys were young and needed TLC, we decided to quarantine them inside our Neonatal Assisted Care Unit (NACU), known as the nursery by many, facility rather than at our Jennings Center for Zoological Medicine as we usually do.

For the NACU keepers, this was something new and exciting! We hadn’t had a chance to work with clouded leopard cubs since 1990, and these cats had always been a favorite species of ours. We prepared everything in advance: our unit was clean and ready for the boys’ arrival.

The two cubs were surprisingly calm in the transfer crate, curious about their surroundings and greeting me with a shrill chirp. They cried just a few times on the drive to the Zoo but were calm and patient. We carried the crate to the nursery area and opened the crate door. As each cub was released, we weighed him and held him awhile for reassurance, then released him into his new, temporary home. We had constructed a climbing structure for the cubs to play on and placed soft towels, rugs, cat trees, toys, and other enrichment items around the nursery. The cubs sniffed around tentatively at first but were playing with each other and exploring their new climbing structure and toys almost immediately.

NACU keeper Mary Dural prepared their evening diet as directed; she weighed out a portion of raw meat-based zoo carnivore food. Nicki brought some of the meat with her from Nashville, since our zoo does not use the same product. Our Nutritional Services department will change the diet for the cubs, transitioning them from the product they are currently on to our zoo carnivore diet. Since all diet changes are made gradually, we will make the transition slowly, increasing the new diet a little bit on each successive day.

That night each cub ate heartily and drank fresh water. We watched as they played, explored, and attacked each other until they began to tire and flopped themselves down on the floor. It was time to turn out the light and put the cubs to bed. They had arrived safe and sound, but it had been a long day for them.


Janet Hawes is a lead keeper at the San Diego Zoo. Read her previous post, No Babies? What Do Nursery Keepers Do?

24

No Babies? What Do Nursery Keepers Do?

Janet took this photo of Xiao Liwu in his den from a bedroom perspective.

The San Diego Zoo’s neonatal assisted care unit (NACU) provides care for baby animals that are not being cared for by their natural mothers. There are five of us nursery keepers, and we provide assistance for youngsters until they are weaned, stable, and are living with their families. Things change at a moment’s notice for nursery keepers—this is the nature of our work. We never know what baby we may be caring for next or at what time of the day or night a new baby will arrive. Even with a large and diverse animal collection like we have at the San Diego Zoo and Safari Park, there are times when there are no babies that need our specialized help. This is good news, because it means that all the neonates are with their natural mothers, and that is where they should be.

But what do we nursery keepers do during the slow times?

Janet and her fellow nursery keepers usually tend to baby animals such as this kudu.

We have recently experienced one of our slow times, so we have been working in various areas around the Zoo with the adult animals. Some of our latest stints have been with hoofed animals, giant pandas, gorillas, bonobos, primates, and the animals that are part of our shows and special programs. We have also had the privilege of standing in as keepers at the Zoo’s hospital, the Jennings Center for Zoological Medicine.

The experiences we have gained from working alongside keepers have been terrific. There are many interesting and endearing animals in our collection requiring specialized, dedicated care. We even get a chance to see some of our “nursery graduates” all grown up and living with their families. Being a keeper in a new area is fun and exciting, but it is also like being the new kid on the block. We are learning the ropes in so many new places that we’re on a learning curve every day! We return from our shifts in the Zoo with a dirty uniform and some great stories and experiences.

Nursery keeper Joanne tests her “wings” with a pelican.

The awesome keeper staff shows us how food and enrichment items are presented and how often and how each indoor bedroom and exhibit area is maintained. As time goes on, we get acquainted with some of the individual personalities of the animals and pick up other useful tidbits, such as where does the poop usually land?!

Caring for adult animals is important for us as NACU keepers. We can understand more about how our baby animals will be cared for when they graduate from the nursery. We can know more about the family and herd dynamics of our collection animals and understand more about how the babies we help to care for will live as adults. We can get to know the keepers who will care for our babies after they pass from our care and what the facilities they will be living in are like. This will help us to be better caregivers and broaden our perspective of animal science and husbandry.

Janet Hawes is a lead keeper at the San Diego Zoo. Read her previous post, Visit the Mob.

4

Guam Rails Fly Home

Guam rail

The Guam rail Gallirallus owstoni, a small, flightless bird, is extinct in the wild. This species was abundant as recently as the early 1960s, but due to the introduced brown tree snake, the rail is now virtually extinct in its historical range of Guam. As part of the AZA’s (Association of Zoos and Aquariums) Species Survival Plan (SSP), several institutions are diligently working to manage this species and work toward reestablishing it in the wild. As of last summer, there were 159 Guam rails in AZA institutions and in captivity on Guam. This number qualifies the Guam rail as a “Yellow” SSP, which means that the population is potentially sustainable but requires careful management to increase its sustainability.

As part of SSP recommendations, the San Diego Zoo’s Bird Department was involved this past March in sending five Guam rails to Guam. The birds we sent are candidates for release into the wild and are genetically diverse additions to the captive population housed on Guam. Our male, whom you may remember along the trail to the old Lory Loop, along with three others from the San Diego Zoo Safari Park and one from the San Antonio Zoo, were gathered here to undergo a pre-shipment quarantine period, as all exported birds are required to do. Our zoo and Disney’s Animal Kingdom have been designated as U.S. quarantine stations for Guam rails. All five birds were housed in mosquito-proof pens at the Zoo’s Jennings Center for Zoological Medicine for their quarantine period. Various health panels were performed by our veterinary staff to ensure the health of the birds prior to shipment.

Shipping procedures were carefully followed according to International Air Transport Association specifications. Crates for the Guam rail were carefully custom made by Dave Durflinger, a carpenter from our Construction and Maintenance Department. Each compartment had special care taken so that the birds would travel in comfort and safety: carpet on the floor, foam on the roof, and mosquito netting over every opening. The mosquito netting is required for birds traveling to any island country so as to prevent mosquitos from traveling along. Jaime Paramo, our resident crate expert, put the final touches on the crate. The Guam rails were traveling in high style!

While all of the pre-ship preparations and health exams were proceeding, the curatorial staff was working hard to take care of all the legal documentation for the shipment, making arrangements for the flights to Guam and arranging the required U.S. Fish and Game inspection of the birds in their crates. Carol Dittmer in the curator’s office even made arrangements with the Honolulu Zoo to check on the birds during their layover in Hawaii. As you can see, it is truly a group effort to get these birds to their destination!

The Guam rails arrived safely at their destination on March 15. I checked with the staff at the facility where the birds are housed: all are currently doing very well. The male that was on Lory Loop is a likely candidate for staying at the station and being part of the resident population. The three birds from the Safari Park are candidates for release into the wild. As the tree snake population on Guam has not been eradicated, the island is still not a safe release site for the species. Currently, the birds are released on the island of Rota, which is similar in habitat to Guam but has no tree snakes, so it is safe for the Guam rail. The bird from the San Antonio Zoo is still quite young, so his status has yet to be determined.

As you can see, sending these birds to Guam is a really big deal. It is a great example of how San Diego Zoo Global is a conservation organization, a demonstration of how our work helps endangered species, and an inspiration to our guests and staff alike to get involved and help endangered wildlife.

Amy Flanagan is an animal care supervisor at the San Diego Zoo.

12

Zoo Hospital: Leopard Youngsters

Welcome, Amur leopard kids! Here's one of the boys...

What’s furry, has 12 legs, and is one of the cutest things you’ll ever see? Our Amur leopard siblings! Two brothers and a sister entered quarantine at the Zoo’s Jennings Center for Zoological Medicine in March. The Amur leopard is considered to be one of the most critically endangered big cats in the world, with just 35 remaining in the wild, all in the Russia’s Far East, so we were very excited about our new arrivals.

As a former large cat keeper at the Zoo, I had been hearing for years that we’ve been trying to get these amazing animals into our collection. I know the exhibit they will be moving into, and I couldn’t be happier. These kids are going to have a blast in their new digs!

...and here's the other boy.

Having worked with many leopard species, I couldn’t help but compare these Amur leopards to other cats. My first impression was that they have the extra-long tail and subtly fluffy fur of our snow leopards, the coloring of our North Chinese leopard, Jama, and the sweet face of our Persian leopard, who is no longer at the Zoo.

The yet-unnamed leopards still have some baby fuzz visible since they’re not even a year old; their first birthday will be May 14, 2012. The boys are both 67 pounds (30 kilograms) and the female is 62 pounds (28 kilograms), so even though they are young, they are already within the range of an adult’s weight. One of the males is taller and lighter and a bit more fiesty. His brother is a little shorter and a tad darker and just a sweetheart. The female is a doll and communicates with us by occasionally making an adorable squeaking sound.

I think I speak for all five hospital keepers when I say it has been an honor to care for these rare and amazing cats. I hope you will enjoy them as much as we have. And you never know, you might even see me there standing right beside you, staring up at them as they enjoy their exhibit in Big Cat Trail.

Kirstin Clapham is a senior keeper at the San Diego Zoo. Read her previous post, Zoo Hospital: Picky Beaver.

Update: The trio is now on exhibit for all to admire!

8

Zoo Hospital: Picky Beaver

Welcome, Justine Beaver!

“Hey, Hospital Keepers! How can we get this beaver to eat her wood?”

Feeding animals is as much of an art as a science. We keepers enjoy getting to know the newest animals to the collection while they spend their designated quarantine time with us at the San Diego Zoo’s Jennings Center for Zoological Medicine. Some of these animals have been picky eaters, and some of these picky eaters have really taught us a lesson or two about food presentation. This past summer, a Canadian beaver came into quarantine. This cute, little, brown-haired female’s name was Justine. Get it? Justin Beiber. Justine Beaver. Ah, Zoo humor. Gotta love it!

Anyway, we’d always giggle about her creative name, but what didn’t make us happy was her appetite. Justine had settled in to her new digs for the mandatory 30-day quarantine period pretty quickly, swimming in her big pool, making a nest out of the wood and fresh browse we provided, and eating most of her pellets and produce. But we did notice that she wasn’t gnawing on her logs like she should.

You see, the majority of a beaver’s natural diet is wood. Our Horticulture Department worked very closely with our nutritionists to provide the appropriate species of wood and browse. We keepers would pick up the delivery, hose it off, and bring it to Miss Beaver, placing it ever-so-nicely in a pile in her room. The next morning we could see that even though she had disturbed the woodpile, she was just picking out the leafier sections to use as bedding and not actually eating much of the wood itself.

Justine goes for a swim.

After some brainstorming, one of our amazing keepers came up with the idea to stand the pieces of wood on end, straight up like a tree. Metal loops were secured to the wall of her enclosure, and the pile was placed vertically. The numerous pieces made a miniature forest, and we all agreed that it looked pretty impressive. Well, it seems that Justine was impressed, too, because the next morning all the wood had been gnawed through. She had cut the forest down overnight, and each log had the characteristic hourglass cutouts we’ve all seen on TV. Success! Throughout the rest of her stay with us, Justine Beaver ate very well, leaving the hospital a tad heavier than when she arrived, which is fine with us.

Justine Beaver is now at the Zoo’s Wegeforth Bowl animal show area. She’s been spending the past few months developing the much-needed trust in her trainers in order to go out on stage to be part of the Camp Critters show. So far, Justine goes into her crate without fail, has a new enclosure complete with a natural rock pool and sunning deck, and has been exploring the various other areas within Wegeforth Bowl. The trick to her success seems to be to let her sleep in late and go for a swim before each training session. Then, trainers allow Justine to explore wherever they’ve taken her, and when she’s done, she rides in her crate back home to her brand-new digs! She’s captured everyone’s heart. A date for her show debut is not yet set, as it will be completely up to Justine! She’ll let everyone know when she’s ready and once we know, YOU will know!

Kirstin Clapham is a senior keeper at the San Diego Zoo. Read her previous post, Zoo Hospital: What Do You Weigh?

4

Zoo Hospital: What Do You Weigh?

Kirstin weighs a sun bear cub in 2009.

“Hey, Hospital Keepers! Can you get a weight on this animal, please?”

Most of us try to avoid the scale, so it is not surprising when animals do the same. For this reason, hospital keepers have developed many creative ways to convince our patients to put their reservations aside and step up on the scale voluntarily.

Weights are one of the most important and noninvasive observations that we can attain to monitor an animal’s health. There are numerous stories of how keepers have been able to get weights on their animals without handling them or stressing them in any way. From elephants to hummingbirds, everyone must get on a scale once in a while.

Think about when you’ve taken a pet to the vet. Have you seen how your animal is weighed? If the animal is calm, one can simply walk it up onto or plop it into a scale of some sort. Your pet stays still and looks up at you like it’s no big deal. But what if they have other ideas? Maybe the animal doesn’t want to sit still and keeps walking off the scale. Or maybe they stay on the scale but are doing a tap dance the whole time. Or maybe they are scared of it and try their best not to touch it. Or maybe the animal’s first instinct is to destroy it. So many scenarios…

What we try to do here at the San Diego Zoo’s Jennings Center for Zoological Medicine is the same as what the keepers do out on Zoo grounds. Our common goal is to get each animal familiar with the presence of the scale and comfortable enough to step on it. This desensitization process is a special time that could last a few minutes, a few hours, or a few days. When we can’t share the same space with an animal, whether for their safety or ours, physically putting them on a scale is not an option. And because the act of being restrained can be stressful, a hands-off approach works best.

There are many factors to consider when weighing an animal: determining which type of scale set up will work best; getting the animal comfortable with the sight, smell, and feel of the chosen scale; identifying their most active time of the day, their “happy place,” or their favorite food. We also have to consider the animal’s reaction to the keeper’s presence and their level of food motivation. Another thing to factor into the equation is how much your subject weighs. Larger animals are fine to weigh in kilograms, while smaller animals must be weighed on a “gram scale.”

Some scales are built into the floor of the room or tunnel area that the animal travels over on a regular basis. This is the ideal set up for keepers and animals. But most of the scales are portable, with many different components. Platforms are placed across specialized load bars with long cables that attach to an indicator. A metal box is placed over a one-piece base scale with attached cables and reader. Other scales are “all-inclusive” with the platform, weighing mechanism, and read-out wrapped up into one hand-held unit.

The most routine way to get a weight is to set up the load bars, cover them with a platform, and then drop a favorite food item on it. The animal then walks over, steps up onto the scale, and settles in to eat the treat. Once we know that all four feet (and tail, too!) are on the platform, we glance at the indicator and record their weight before they walk away. Sometimes an animal won’t approach the scale until the keeper leaves the area. This is when our hospital’s surveillance camera system comes in super handy. We can focus the camera directly on the scale’s reader and then leave the room. Once the animal thinks it’s alone, it comes over for its treat and stands on the scale. Using our cameras, we can see them and their weight without them seeing us. Pretty sneaky, right?

When food is not a motivating factor, sometimes we’ll place the scale in their favorite corner or we’ll set up their “happy place” directly on the scale. For example, marmosets can’t resist a nest of any kind, so when we’ve had to weigh these little guys, we’ve set up a gram scale in their room, balanced on all four corners to avoid any rocking or extra movement that would compromise the accuracy of the weight. Then we put their favorite basket of hay on the scale, pushed the “tare” button to put the indicator back to zero, and gave the marmoset access to that space. Within seconds we’ve got a marmoset in the nest and ultimately an accurate marmoset weight. It’s like someone slipping a scale under your favorite reading chair at home to get your weight and you’d be none the wiser!

A tinkerbird sits on a perch on a scale.

The same concept goes for other species: get a size-appropriate and secure scale set-up, and then identify what motivates them to hop on. When weighing birds, we place a perch on top of a scale in a high-traffic area close to their favorite spot. Larger birds sometimes take their time to perch; hopefully, not too long or else the scale’s indicator goes to “sleep”! Once the bigger guys are on, they’re on and not going anywhere, so we know we got a solid weight.

For the little itty-bitty birdies, like a hummingbird, keepers have to stand close by to view the “flighty” animal and keep an eye on the scale in hopes of “capturing” the weight when the bird lands on the weigh perch for a split second. We hope to catch a stable number a few times so we can then take an average weight of the “snapshots.”

Monitoring weights is just one of the many labors of love we do as keepers to make sure our animals are thriving. Most of the time it takes longer to set up the scale then it does to get the weight itself. But it is very satisfying to know we have gathered valuable information on our animals, and all without having their day skip a beat!

Kirstin Clapham is a senior keeper at the San Diego Zoo. Read her previous post, Zoo Hospital: A Panda Patient.

10

A Pocket Full of Fun: Parma Wallaby Baby

This photo was taken just 10 days after Tinka was found on the ground, ejected from her mother's pouch.

We are very pleased to be able to show off our beautiful little parma wallaby baby here in the San Diego Zoo’s Neonatal Assisted Care Unit. Though little Tinka (an Aboriginal name meaning “daylight”) has been with us now for nearly three months, we have kept her out of the public view to provide the proper care for her.

Here's Tinka when she was still in her mother's pouch at about six weeks of age. Photo taken April 7, 2011.

Our veterinarians and nutritionists were keeping a close eye on Tinka’s mom, who was losing weight and had some health problems. They knew that this female had a young joey (baby) in her pouch, so she was monitored closely for several weeks. (It was estimated that the joey was born on February 22, 2011, and crawled up into her mother’s pouch soon after, as all marsupial joeys do.) On the morning of July 5, keepers found a tiny female joey weighing only 71 grams (only a little over 2 ounces!) lying on the ground at the morning check. The hairless baby had been ejected from her mother’s pouch and was dirty and cold. Veterinarians were alerted and the animal was immediately transferred to the Zoo’s Jennings Center for Zoological Medicine.

Meg Sutherland-Smith, D.V.M., was on hand to attend to Tinka. She examined the baby, carefully rinsed the dirt from Tinka’s eyes, ears, and mouth, started her on antibiotics, and gave her some fluids. Tinka was soon strong and stable enough to be transferred to the Neonatal Assisted Care Unit in the Zoo’s Children’s Zoo for further care.

Pouch young like Tinka that have been orphaned or rejected provide us with some special challenges. Since marsupials are born very tiny and unformed (about the size of a kidney bean), they continue to develop inside the mother’s pouch after birth. Once ejected from Mom’s pouch, we must offer a substitute because these fragile youngsters will not survive without it. We provide an artificial pouch developed and designed by the Melbourne Zoo in Australia. The pouch provides a place where the baby feels safe and secure. It is suspended in an incubator so the young animal will be kept warm and moist. Since the skin is hairless, fragile, and thin, we must care for and maintain it. We apply a special lotion and take care to keep everything immaculately clean.

Next, since these petite babies have such a tiny, narrow palate and shallow suckling response, they require a unique nipple. The marsupial nipple is soft, long, and narrow. In addition to the special nipple, we also have to provide a particular artificial milk formula. This formula comes to us all the way from Australia and is formulated specifically for marsupials.

To further simulate the environment of the pouch, we must keep the environment calm. Lights are dimmed and voices are kept low. Young joeys can be prone to stress, so we try to take tender, empathetic care at all times. We disturbed Tinka only at bottle-feeding times, which took place every three hours around the clock for weeks. We tenderly bathed her sensitive skin, applied lotion, and monitored the incubator environment carefully.

Tinka soon learned to communicate with us with a series of soft vocalizations and body gestures. A miniscule hiss meant that she was not pleased with our cautious labors, and a shove with her miniscule hands told us she had had enough formula. We soon found out that for one so small, Tinka has a lot of personality and an opinion on every subject!

Janet Hawes is a lead keeper at the San Diego Zoo. Read her previous post, Little Guenon and Mother.

Note: Janet will send us another post describing Tinka’s development. In the meantime, we have a video of Tinka, now 7 1/2 months old, if you would like a “sneak peek.”

Update: Ten new pouches for Tinka have been purchased! Thank you to all who contributed on our Wish List!

48

Zoo Hospital: A Panda Patient

Gao Gao

Hey, Hospital Keepers!  Guess who’s coming to spend the night?

Recently, we had a special overnight guest at the San Diego Zoo’s Jennings Center for Zoological Medicine. Gao Gao, one of our giant Pandas, took a routine “trip to the dentist,” and then had a sleepover with us. This visit involved coordination and communication between many parties: panda keepers, hospital staff, security officers, and construction crews.

Construction crews? Yep. Panda Canyon is going through quite the transformation. The Zoo’s Veterinary Services Department was instrumental in facilitating completion of a major phase in the Panda Trek project. By allowing Gao Gao to remain at the hospital following his scheduled procedure, panda keepers were able to use remote holding areas in the Giant Panda Research Station to house the remaining pandas as far away as possible from the impact of the construction activities.

To safely transport him to the hospital, Gao was injected with an anaesthetic while resting comfortably in his bedroom. Once he was sound asleep, Security Department staff cleared the way, and Gao was whizzed up the hill to the hospital. During a routine exam to assess his overall dental health, Gao received a full dental exam and cleaning. But when an animal is on the table, especially a panda, everything is checked. Head to toe, or in his case, nose to tail! These exams provide great opportunities to follow up on health conditions and to monitor changes that might have popped up over time. Measurements were recorded; radiographs were taken; eyes, ears, and other things were investigated; and nails were buffed…really!

Gao Gao’s keepers came up during his exam to check on the patient, of course, but more importantly to bring up some familiar items and set up his “home away from home.” During his short stay at the hospital, Gao had one inside room and one outside room, along with a tunnel leading to his transport crate. Once his exam was over and our sleepy VIP (Very Important Panda) was awake enough and ready to investigate his overnight accommodations, I gave him access to leave his crate and explore his new space.

Would the red carpet treatment meet his standards? Would he shift back in to his transport crate so he could go home tomorrow? Would he be comfortable enough to take his medicated biscuits and other treats from me? Would he settle in well enough to eat his dinner and get a good night’s sleep? I am happy to answer with a resounding YES to all the above.

Upon release Gao didn’t do too much exploring; he just walked out of his crate like a pro, down the tunnel, took one slow, sauntering lap around the outdoor room, glancing at and smelling things half-heartedly before entering the indoor room, turning around and plopping down in the doorway with his head resting on the threshold. Panda keepers would call to check in, and I’d report that other than “pouting” a little bit, Gao was doing just fine.

Our “house guest” was very well-behaved considering the eventful day he had and the crowd of admirers he drew into the hospital compound. “Panda” was whispered more than once, and I was reminded of the spell that was cast over me when I worked with these magical creatures years ago as a keeper. Maybe it was nostalgia on my part, or maybe he did remember me a little, or maybe he is just a really well-trained panda, but Gao Gao got up and came right over when I called him and was content to sit in his crate and let me hand-feed him.

Once dinner was over, and I started closing up shop, Gao knew it was time to go to bed. He slowly made his way back to his bedroom, curled up in his big pile of shavings and hay, and went to sleep. The next morning, Gao peeked his head out when I greeted him and was soon “reminding” me that he hadn’t had his breakfast yet. “Excuse me, lady. What kind of establishment is this?” I’ll have you know that we start our day at 6:30 a.m., not the usual 6 a.m. of his keepers, so according to him we were already behind schedule! Please forgive us, Mr. Panda, sir.

After he had eaten his breakfast, and once it was confirmed that the construction was done, Gao was called in to his crate and rewarded with some treats and love from his keepers. The crate doors were closed, and after everything was secured we wheeled him onto the back of a truck. Gao knew it was time to head home; he was ready and waiting patiently. But as the truck was pulling away, Gao was looking out the back watching us wave at him. As he rounded the corner to go down the hill and back to his home, Gao moved his head closer to the bars as if to say to his keepers, “Home, James” and to us “Thanks for your Hospital-ity!”

Kirstin Clapham is a senior keeper at the San Diego Zoo. Read her previous post, Zoo Hospital: Eat Your Food.

10

Zoo Hospital: Eat Your Food

Who knew babirusas could be such picky eaters?

Hey, Hospital Keepers! Can you get that animal to eat this food, please?

When animals arrive here from other facilities, they often are not used to eating what’s on our menu. During their quarantine period at the San Diego Zoo’s Jennings Center for Zoological Medicine, hospital keepers team with Nutritional Services staff to help animals transition to their new diets.

Upon arrival, each new animal is accompanied by a lot of paperwork from the shipping institution. The information is distributed to the appropriate staff here at San Diego Zoo Global. Such things as diet summary, enclosure description, husbandry management, enrichment ideas, likes and dislikes, photos and videos, medical records, and reproductive history are sent by the shipping institution. You can never have too much information when it comes to caring for animals!

Our nutritionists will have the animal’s most recent diet information, as well as the target diet we will be feeding printed up for the hospital keepers. Our goal is to get our newest resident heartily eating our diet by the end of the 30-day quarantine period. “They are currently eating this; we would like them to eat this. You have a month. Do your best. Go!”
The first week we usually feed our newest arrivals 100 percent of the familiar diet from the prior institution. Depending on the species, we try to offer a bit of our diet, too—a side order to their usual entrée, just to “test the waters.” Sometimes the animal chooses the novel item over their old standby, and within a week or two we have them completely transitioned. For other animals we need to go much slower, starting with 90 percent old diet and 10 percent new diet, then 75/25, 50/50, 25/ 75, and so on.

In many cases we are asked to transition new hoofed animals to our pellets prior to their release from quarantine. There are many ways we can go about completing this important task. We’ll offer one dish of the old diet and one dish of the new diet, or we’ll put the old pellets on one side of the dish and new pellets on the other side of the same dish. Sometimes we’ll mix the pellets together. If there are multiple items being offered, the food dish begins to look like a beautiful pie with wedges of different shades and textures.

One fun example was a pair of young babirusa boys that were in quarantine earlier this year. They were surprisingly stubborn about eating the new Zoo pellets. Pigs are usually easier to transition than most species because they like to eat. A picky pig is rare. So we were surprised when we would mix together the old and new pellets into one bowl, and these boys literally ate around the new Zoo pellets to get to their old stuff! After some brainstorming between keepers and nutritionists, we experimented and made an amazing discovery: if we lightly misted the new Zoo pellets with water and then “dusted” them with Crystal Light powder, the babirusa boys suddenly LOVED our Zoo fare! It then turned into the transition game of getting them off the “powdered pellets” and eating the plain pellets.

We monitor what amounts of food go in with an animal and then weigh and record everything that is left over the next day. These sheets are called “Ins and Outs” and give the animal care staff information to better understand what the animal is choosing to eat. We’ll also weigh the animal, at least weekly, to get a more accurate measure of how they are eating.

And then there is the poop. Yes, that funny topic from my previous post! We note the amount, the color, and the consistency. If a bird doesn’t look like they’ve eaten much out of their food pan, but there is a decent amount of poop on the ground, we know they’re eating enough. If a carnivore is transitioning between meat products, it might get the runs for a day. One indicator we use for a current group of deer is how many “shovelfuls” of poop we haul out every morning!

Gold-breasted starling

A gold-breasted starling just cleared quarantine this week. The bird came in eating “red pellets,” but we had to transition him to “yellow pellets.” This bird was healthy, and so was his poop, which—don’t be shocked—was red. Having the choice to eat red or yellow pellets, he would consistently choose the red. The next morning there would be nothing left but yellow pellets, not a single red one left in his food pan. So we started grinding the red pellets and dusting the yellow pellets. It took a bit, but the bird started picking up more of the yellow pellets, and we slowly phased out the red pellets. Soon his poop changed to a beautiful yellow, and we knew that he was successfully transitioned to his new diet—just another story about the fun we have here at the hospital and just a few more examples of how teamwork, communication, and patience help get the animals on the road from the hospital to Zoo grounds.

Kirstin Clapham is a senior hospital keeper at the San Diego Zoo. Read her previous post, Zoo Hospital: The Importance of Poop.