Taking Training to the Next Level
Zoo InternQuest is a seven-week career exploration program for San Diego County high school juniors and seniors. Student have the unique opportunity to meet professionals working for the San Diego Zoo, Safari Park, and Institute for Conservation Research, learn about their jobs, and then blog about their experience online. Follow their adventures here on the Zoo’s website!
Nicki Boyd is the San Diego Zoo’s Behavior Husbandry Manager and the Head of Animal Connections. She calls what she does, “the best job in the Zoo.” But what exactly does her long string of titles mean?
Essentially, “behavior husbandry” consists of training animals to participate in their own healthcare. Such behaviors range from stepping on a scale for a weekly weight check to presenting a paw for a blood test, and the benefits of this type of training are enormous. First and foremost, medical husbandry training makes veterinary care simpler and safer. An animal trained to open its mouth on command will have a much more effective and relaxed vet visit than an animal without this behavior (many times, medical husbandry training prevents the need for sedation during a check-up). When it comes to this type of training; the San Diego Zoo is cutting edge. The Zoo’s female polar bear, Chinook, is the only polar bear in the world to get ultrasounds during the breeding season while she’s wide awake!
Animal Connections, the other aspect of Ms. Boyd’s job, consists of the animal-guest interaction that goes on at the Zoo. Specifically, these include shows—like the Wegeforth Bowl’s Camp Critters, to special behind-the-scenes experiences like Backstage Pass. Ms. Boyd emphasized the importance of connecting the public to wildlife on a personal level. If people have the opportunity to establish such a connection with zoo animals by touching them or seeing them up close, then their awareness and appreciation of wildlife and conservation will be much greater.
Overall, Ms. Boyd says, a highlight of her job has been the opportunity to “contribute to the Zoo-wide training program.” And contribute she has. She’s worked with animals from massive tigers to tiny fennec foxes, and her work amounts to twenty years of dedication to the Zoo’s training program. In fact, when she started working for the Zoo (only two weeks after graduating from college), medical husbandry behavior training wasn’t really taking place. Ms. Boyd spearheaded the movement towards this new system of training, and the impact of her hard work can be seen all across the Zoo.
One example is Adhama, the hippo calf born in late January of 2011. Before Adhama came along, hippo parents Otis and Funani were having some… relationship problems. Funani, the female, was being unusually aggressive to poor Otis, and it was actually preventing the pair from breeding. This is where Ms. Boyd came in. She, with the help of the hippo keepers and other trainers, implemented a program to trim Funani’s tusk. This required intensive training to teach Funani to “target” (stand in a particular location) and to hold her mouth open for extended periods of time. Funani’s training demonstrates what Ms. Boyd calls one of the most difficult—but in the end rewarding—parts of her job: the relentless perseverance that goes into developing an animal’s behavior. Depending on the animal and the behavior, Ms. Boyd tells the intern team, training an animal can take anywhere from a day to a year. She says, “It’s frustrating when animals don’t do it, but so rewarding when they do.” In the hippo’s case, persistence paid off—after 6 months of hard work from both Ms. Boyd and Funani, a tusk trim was finally possible. Funani and Otis were reunited, says Ms. Boyd, and “within fifteen minutes they started breeding.” The reward for all of this hard work? Baby Adhama.
As the manager of the Zoo’s Medical Husbandry Behavior program, Ms. Boyd also spends her time working with the Zoo’s vet, keeper, and behavior staff. She says communication is really important, because the key to successful training is consistency. As Ms. Boyd points out, “there’s no way I could train all 4,000 of the animals here at the Zoo,” so “training the animals is really about training people.” Because of this, the Zoo’s animal trainers have a clear system set up for documenting the training that every animal receives. After each training session, a trainer or keeper records the date, time, and success (on a scale of one to five) of the session, also making comments to give specific information to the next trainer. Ms. Boyd reports that she’s “very proud of [her] staff as she constantly challenges them to “take [training] to the next level.”
Sierra, Careers Team
Week Six, Winter Session 2012



















