The special-needs facility has everything we need to get these two amazing animals acclimated to living here and being a part of our herd. If you’ve never taken a tour of our facility, you may not know what we have inside the building at the Zoo’s Conrad Prebys Elephant Care Center. There is a large stall with cushioned flooring big enough for double occupancy. This is where we do our training sessions. There are mesh training walls, hanging toys and feeders, and a chute for more up-close health inspections. The special-needs facility also has its own yard, separate from the other elephant yards, where Connie and Shaba can get sun, dirt, mud, fresh air, and some downtime when they aren’t working with keepers. We are excited for the day we can let them into our bigger yards and watch them explore, but in the meantime, we are keeping them pretty busy!
Connie, 45, and Shaba, 32, spent their first day here relaxing, eating, and checking out their new space. We wanted to give them some time to get used to the idea that some big changes had happened. We were fortunate that Bruce and Gale, keepers who have worked with Connie and Shaba for decades, made the journey with them and stayed to help with the transition.
On day two, we started some very basic training sessions. Connie and Shaba were trained in a similar manner at Reid Park. However, some of the words we use are a little different, so basically they are being taught a new dialect. We teach them the new vocabulary the same way we train any behavior with any of our animals, using positive reinforcement. It’s kind of like a game of hot and cold with encouraging words and targets to help them understand what we are asking them to do, and a whistle and reward (usually a treat) when they get it right. With repetition and consistency, it doesn’t take long for an elephant to figure out exactly what we want; they are incredibly intelligent.
One very important part of training is developing a trusting relationship between keeper and elephant. We are working on this by slowly introducing Connie and Shaba to our staff. While in quarantine, they will have four consistent keepers: Ann, Scott, Jane, and me. When quarantine is over, each of the other keepers will be introduced to Connie and Shaba over a period of time. Connie, especially, needs time to get used to new people. We’ll use her behavior as a guide for how quickly or slowly we make changes to her environment. For now, we do training sessions throughout the day and focus on keeping both of them stimulated, healthy, and comfortable in their new situation.
Shaba was quick to catch on to our foot scrub routine. She presents all four feet through the foot hole of our training wall and allows us to scrub her feet, file her nails, and trim the pads of her feet. For the first couple of days Shaba was hesitant to be separated from Connie during individual training sessions or health checkups and reacted every time we opened or closed a door. Now she seems eager to come in for her individual training sessions and stands calmly, stationed with a keeper, as doors open and close around her. Shaba has learned to trust us, and her new environment, a great deal. Our goal is to get her even more comfortable with being touched so we can do a full physical exam, including letting our vets getting a little “up close and personal.” That will take some time, but she is showing so much potential.
Connie takes a little more time to warm up to new keepers. She has a history of being very choosy about whom she will cooperate with, but once she does, she has bonded closely. Thus, we are going at her pace. She may not have presented her foot the first day like Shaba did, but she is willing to do a little more every day, and we love that. Connie is very comfortable in the chute. She’s allowing the door to be closed and has been offering all four feet for scrubs. She has also started presenting a foot through the training wall for some toenail filing. We’re keeping her sessions short and sweet, and she’s rewarding us with some good work. Training is all about give and take.
When they’re not in a training session, Connie and Shaba get access to both their stall and yard. They have hanging feeders, pellet toys, and a huge dirt pile for digging and dusting. They both enjoy their toys. Shaba will balance a pellet ball on her tusks and gently shake it with her trunk to get the treats out. Connie will demolish any cardboard toy and devour the treats inside almost before you can blink!
Both of our newest elephants have been so much fun to get to know. We are looking forward to the day all of our guests can meet them and enjoy them as well. Until then, keep checking the blog! We’ll do our best to keep you up to date.
Nora Kigin is a keeper at the San Diego Zoo.


Nice to have an update on our new girls, thanks Nora!
You guys are so good! Older ladies do tend to get set in their ways and require others to be patient when new things come along. It’s not obstinance, it’s more a case that the old way was fine, provide a good reason to change. It’s interesting to watch their integration into their new surroundings.
Wonderful update Nora. Their fans from Tucson know they will get the best possible care in San Diego and you know that the elephants from the SP will get the same there
Please let us know how it goes when they finish quarantine and you can start the work to get them into your herd.
Glad to see our girls are doing well. We know they’re in great hands, but we still miss them!
Good to hear they are doing well and responding positively to keepers!
A belated but hearty welcome to Connie and Shaba. This east coaster especially appreciates the informative behind-the-scene updates. Thank you Nora !
Thank you so much for taking care of the beautiful elephants that I grew up with! They are so blessed!
Thank you for the update Nora! I’ve been missing our girls here and it’s nice to know they are doing well. I was just a little girl when Shaba came to Tucson to live with Connie. They are the only elephants I have ever known! But I look forward to getting to know our new family.
Thank you again!
Connie and Shaba fan.
Thanks you for taking good care of our elephants. I came from Kentucky to Tucson and the elephants were my favorite exhibit to watch, I missed them dearly when I went to see the lion cubs. Thanks Connie and Shaba for 7 years of enjoyment.
It is so encouraging to hear that our girls are adjusting to their new digs and their counterparts appear to be loving their new home here in Tucson. Sundzu is the CUTEST baby!!
I hope that they will be able to live their lives together. They have been together for more then 20 years and to separate them would be heart breaking. Please keep the updates coming, so those of us who miss them can live through your posts.
Julie, I got the impression that since Connie and Shaba are older they will live together in Elephant Odyssey with the rest of the older elephants.
I lived in Tucson for 6 years and was part of the group making sure that these two old friends stayed together. I also work with Pat Derby and donate to them as much as I can at PAWS. So glad they are together. They have been friends for a long time. They will love their new bigger enclosure. I will come to visit from Northern Idaho. I presently work with a horse rescue ranch called Orphan Acres and I love the 4 seasons up here. Thank you for taking good care of these girls.
This chokes me up! I miss them. I hope they are happy and that you all become close to Connie
It would have been hard to give up our girls to any other zoo. Thank you San Diego for welcoming our longtime friends with such love and care.
We miss them here in Tucson but look forward to visiting them on our trips to San Diego. They were such a big part of my 11 year olds life, as we visited the zoo just about weekly. I am thrilled they are doing well and that they could stay together!
im finally back, i can watch the cam with no start/stop anymore.
Meant to ask earlier, what did they name the ellie that was born last september?
Moderator’s note: His name is Inhlonipho (pronounced in-low-nee-po), a Siswati name that can mean respect, honor, reverence, or good manners.
Also, hi to everyone in and around Tuscon! Cool to see you commenting here and telling Connie and Shaba’s new keepers what you think. Please stick around and keep them on their toes.
what a treat yesterday about 4:30 eastern time. the ellies were having a great time in the water. everyone was splashing and diving under the water. A keeper was on hand keeping a watchful eye just in case it got a little rough with the little one, which at one point it seemed to but Mama was right there to check and give a gentle warning.It was like A day at the Beach. Great Show
Is the girls quarantine almost over?
Moderator’s note: Should be close!
Thanks Nora for the great update. They are truly missed here in Tucson. I am looking forward to seeing them on exhibit. You and the team have done a great job and treating them with great respect. Love it..
I grew up with Connie since she was 3 & I was 6, then later in life volunteered at her home zoo & met Shaba when she was 3 & I was about 20. Take care of these girls for me! I disagreed with the whole transfer but it sounds like thy’re getting better stimulation now! Connie still responded to anything I called to her over the fence last time I saw her, so if you need another handler you can find me here!
Kind from Denmark. Love your Elefant– would like so MUCH– SOUND FROM HERD
Are Connie and Shaba out of quarantine yet? Please give us an update on how they are doing.
Moderator’s note: Yes they are. We’ll have an update for you very soon.